Frequently asked questions

How do I send money?

To send money, you go to a bank, agent or company that transfers money. Not all companies transfer money to all countries.You can pay for the transfer in cash, by card or by transferring the money from your bank account. Not all companies accept all means of payment. 

What can I see on the comparison page?

On the price comparison page you can see which of the major actors offer funds transfers to the country you are enquiring about. We account for how much of your chosen amount actually gets transferred.

If something goes wrong

Please ask the bank or agent what happens if something goes wrong and what documentation you may need to prove your transfer. 
Always save e.g. contracts and receipts regarding your transfer until you know that the receiver collected the correct amount of money.  


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