If something goes wrong

Feel free to ask the company what applies if something should go wrong. Also ask about what documentation, what papers, you may need to have to prove your transfer. It is important to know what receipts or agreements you need to be able to show that you have sent money.

Om något går fel
Important:

  • Always save agreements and receipts for your transfer until you know that the recipient has collected the right amount of money.
  • It is also important that the recipient saves any receipts.

If problems arise, it is important that all papers exist to be able to request rectification, that is to say make a complaint.